bhaka7 Privacy Policy —
Your information is safe with us

1 Introduction and Purpose of This Policy

bhaka7 operates a safe, transparent, and reliable online betting and casino platform for players in Bangladesh. We believe that protecting the privacy of your personal information is one of our core responsibilities. This privacy policy explains what types of information bhaka7 collects, why it collects them, how that information is used, and what steps we take to protect your data.

This policy applies to the website https://bhaka7.lat and all services under it. If you do not agree with any term of this policy, please refrain from using our platform and contact us at [email protected].

2 What Information We Collect

bhaka7 may collect the following types of information:

2.1 Information You Provide Directly

Information you voluntarily provide when you register on our platform or use our services:

• Full name and date of birth (for age verification)
• Email address and username
• Mobile number (for verification purposes)
• National ID card or passport details (during the KYC process)
• Address and location information
• Payment-related information (bKash, Nagad, Rocket, or bank account details)

2.2 Automatically Collected Information

When you visit our website, certain information is automatically collected through technical means:

• IP address and device identifier
• Browser type and operating system information
• Time spent on the website and pages visited
• Cookie and session-related information
• Referral URL (where you came from before reaching our site)

2.3 Transaction-Related Information

A record of every financial transaction carried out on your account — including deposits, withdrawals, bonuses, and betting history — is stored.

3 Purpose of Using Your Information

bhaka7 uses the information collected from you for the following purposes:

• Account Management: To create, verify, and manage your account.
• Age Verification: To ensure that only those aged 21 or above are able to use the platform.
• Identity Verification (KYC): To meet regulatory requirements for preventing fraud and money laundering.
• Processing Financial Transactions: To complete deposits and withdrawals securely.
• Customer Support: To help resolve your issues quickly.
• Platform Improvement: To improve the quality of service and user experience.
• Security: To prevent unauthorized access and fraud.
• Promotional Communications: To inform you about offers and updates, with your consent.
• Analytics and Reporting: For internal statistics and performance monitoring.

4 Data Storage and Security

bhaka7 applies industry-standard technical and organizational measures to keep your personal information secure. Our security framework includes:

• SSL (Secure Socket Layer) encryption — provides protection during data transfer.
• Encrypted database servers — keep stored information secure.
• Two-Factor Authentication support.
• Regular security audits and vulnerability testing.
• Minimum privilege policy for data access — only authorized staff can view the information they need.
• Financial transaction data is stored in a specially secured separate layer.

4.1 Data Retention Period

Your information is retained for as long as your account is active and, after that, for a specified period as required by law. Even after an account is closed, financial transaction records are retained in accordance with applicable regulations.

5 Sharing Information with Third Parties

bhaka7 may share your information with third parties in limited and specific circumstances. Those circumstances are described in detail below:

5.1 Payment Processors

The necessary transaction information is shared with bKash, Nagad, Rocket, and banking services to complete financial transactions. These organizations are governed by their own privacy policies.

5.2 Technology Service Providers

Minimum necessary information may be shared with trusted third-party technology partners for the purpose of server hosting, analytics, and customer service delivery.

5.3 Legal Obligations

Information may be disclosed when required to comply with court orders, lawful requests from government authorities, or anti-money laundering regulations.

6 Cookie Policy

Cookies and similar tracking technologies are used on the bhaka7 website. Cookies are small text files stored in your browser that help improve the functionality of the website.

6.1 Types of Cookies

• Essential Cookies: Necessary for maintaining login sessions and ensuring security.
• Functional Cookies: For remembering your preferences and language settings.
• Analytics Cookies: For understanding user behavior — based entirely on anonymous data.

6.2 Cookie Controls

You can change the option to accept or reject cookies in your browser settings. Keep in mind, however, that disabling certain essential cookies may cause some features of the platform to not work properly.

7 Your Rights

As a bhaka7 user, you have the following rights regarding your information:

• Right to Access: You have the right to know what information we hold about you.
• Right to Correction: You can request corrections if there are any errors in your information.
• Right to Deletion: You can request that specific information be deleted, as long as there is no legal obligation to retain it.
• Right to Restrict Processing: In certain circumstances, you can request that the processing of your information be restricted.
• Right to Data Portability: You can request your information in a structured format.
• Right to Object: You have the right to opt out of marketing communications.

To exercise any of these rights, contact us at [email protected]. We will respond to your request as quickly as possible.

8 Protection of Minors' Privacy

bhaka7 provides services only to those aged 21 or above. We do not intentionally collect any personal information from minors. If information is provided to us that is later found to belong to a minor, we will immediately suspend that account and delete the associated information.

If you find that a minor has created an account on our platform, please notify us immediately at [email protected].

9 International Data Transfers

bhaka7's server infrastructure may span multiple regions. Even if your information is processed or stored outside Bangladesh, we ensure that the same level of protection is maintained for any international transfer. We follow the highest industry security standards in protecting data.

10 Responsible Gaming and Data Use

bhaka7 takes responsible betting very seriously. Information related to your betting behavior (such as deposit amounts and betting frequency) may be analyzed to identify problematic gambling patterns. This is done entirely for your protection and to help activate responsible gaming tools.

To learn more about responsible gaming, visit our Responsible Gaming page.

11 Changes to This Policy

bhaka7 reserves the right to amend or update this privacy policy as needed. If there are significant changes to the policy, we will notify you through a notice on the website and, where necessary, by email to your registered address. Continued use of the platform after changes are made will be considered acceptance of the new policy.

Each version will include a "Last Updated" date so you can tell whether the policy has been recently changed.

12 Related Policies and Terms

In addition to this privacy policy, the following documents govern your use of our services:

• Terms and Conditions — Terms for overall use of the service.
• Responsible Gaming Guidelines — Safe betting practices.
• FAQ — Answers to common questions.

If you have any questions about this policy, contact our customer service team via live chat or email — we are available 24/7.